Find answers to common questions about our mobile recharge services
General Questions
Most recharges are processed instantly. However, in rare cases, it may take up to 5 minutes. You will receive a confirmation message once the recharge is completed.
We accept all major credit cards (Visa, MasterCard, American Express), debit cards, and digital wallets like Apple Pay and Google Pay.
Yes, we use industry-standard SSL encryption to protect your payment information. We never store your complete card details on our servers.
Technical Questions
If a recharge fails, please check your internet connection and try again. If the issue persists, contact our support team with the transaction ID, and we'll help you resolve it.
Yes, you can recharge multiple numbers in a single transaction. Simply add each number to your cart and proceed with the payment.
Currently, we only support recharges for UAE mobile numbers. We plan to expand our services to other countries in the future.
Account Questions
Click on the "Forgot Password" link on the login page, enter your email address, and follow the instructions sent to your email to reset your password.
Yes, you can save multiple mobile numbers in your account for quick access. Go to your profile settings to manage your saved numbers.
Log in to your account and go to the "Transaction History" section. You can view all your past recharges and download receipts.
Still Have Questions?
Can't find the answer you're looking for? Our support team is here to help.